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An error has occurred You can't change your products for the moment, etc...

FIXED
tonylorefice
Newbie
Posts: 2
Thanks: 1
Registered: ‎03-03-2022

An error has occurred You can't change your products for the moment, etc...

As above error.

 

Since taking out Plusnet Broadband I've always had this on the account when logging in:

 

An error has occurred

You can't change your products for the moment, you have an order which is currently being processed. Please try again later.
 
Can anyone help me to sort this, please?

Thanks,
Tony
4 REPLIES 4
LR3
Newbie
Posts: 1
Registered: ‎03-03-2022

Re: An error has occurred You can't change your products for the moment, etc...

Hi mods, please can you fix this issue on my account too.

Thanks

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,896
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: An error has occurred You can't change your products for the moment, etc...

Fix

Hi @tonylorefice and @LR3

 

Sorry to both of you about the issue on your accounts and that it's been preventing you from making changes. 

 

I've fixed it on each account so it should be fine now but please shout up if not.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
tonylorefice
Newbie
Posts: 2
Thanks: 1
Registered: ‎03-03-2022

Re: An error has occurred You can't change your products for the moment, etc...

Thanks a lot, you rock!

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,896
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: An error has occurred You can't change your products for the moment, etc...

Marvelous! Cheers Tony! 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team