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An Error has occured

Posts: 1
Registered: ‎23-04-2021

An Error has occured

Ive been trying to add on the FREE plusnet protect anti virus but i keep having a message come up on my account


"an error has occured

You cannot make any changes to your account while there is a phone order in progress."


i havent made any orders or anything but just want the protection. 

Seasoned Pro
Posts: 586
Thanks: 294
Fixes: 7
Registered: ‎22-10-2014

Re: An Error has occured

If you're on Windows 10, why bother? Millions of users including myself rely on Windows Defender which began pretty useless but matured into a fine and FREE AV. It has many detractors who hate MS anyway but have a look at the magazine and website reviews and make your own mind up. My Plusnet BB service is excellent over many years but I have found PN's freebies clunky and not worth the trouble. And as for the billing system ...