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An Error has Occurred - phone order in progress

Robbiedoo
Newbie
Posts: 1
Registered: ‎05-04-2022

An Error has Occurred - phone order in progress

Error is showing 'you cannot make changes to your account while there is a phone order in progress'

My account shows Plusnet Call Protect Awaiting Activation

This has been showing for quite some time and it seems there is nothing I can do to remove it.

Is it possible to remove this please?

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,846
Thanks: 874
Fixes: 220
Registered: ‎27-04-2007

Re: An Error has Occurred - phone order in progress

Hi Robbiedoo, sorry for the issue with that, I've raised a task to our billing team to get that fixed, once done you should be able to make any changes to the account that you need to. I've added a ticket to the account with more information here: https://www.plus.net/wizard/?p=view_question&id=223412219 Do let me know if there's anything else I can help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team