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Am I going to now have two billing periods a month?

daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Am I going to now have two billing periods a month?

Noticed that my broadband usage is now split over two billing periods a month now: 28th to the 3rd and then 4th to 27th.
Why is this happening?
3 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: 03-02-2014

Re: Am I going to now have two billing periods a month?

Hi daro2096,
This will just have happened for this month. Your usage should run from the 28th to the 27th and it will return to this next month, however, you were not being billed for your Line Rental so this was fixed yesterday but it results in your usage being split (depending on your billing date).
Sorry for any confusion this may have caused.
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: Am I going to now have two billing periods a month?

It happened for the period August 28th to September 3rd too.
Plusnet Staff
Plusnet Staff
Posts: 140
Registered: 06-08-2014

Re: Am I going to now have two billing periods a month?

Hi daro2096
Thanks for getting back to us.
From looking at your invoice history, this is the only pro-rata invoice that has been raised.
Apologies for any confusion caused. Smiley