Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Am I due a partial refund?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Am I due a partial refund?
Am I due a partial refund?
14-09-2012 7:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Having recently made the switch from madasafish to Plusnet I'm wondering if I'm due a partial refund and if I need to do anything to get it or it will be automatic.
My last maaf invoice covered line rental and broadband for the period 5/9/12 to 4/10/12. I switched over to Plusnet on 11/9/12 and a full months payment was taken from my credit card.
Whilst a further invoice has been raised on my maaf account to cover trailing call charges I can't see that anything has been raised to cover a credit for the unused maaf rental/ broadband.
Am I missing something?
My last maaf invoice covered line rental and broadband for the period 5/9/12 to 4/10/12. I switched over to Plusnet on 11/9/12 and a full months payment was taken from my credit card.
Whilst a further invoice has been raised on my maaf account to cover trailing call charges I can't see that anything has been raised to cover a credit for the unused maaf rental/ broadband.
Am I missing something?
Message 1 of 3
(1,425 Views)
2 REPLIES 2
Re: Am I due a partial refund?
14-09-2012 10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Ciderboy. I have looked into this for you. If you log into your Plusnet account I have popped a support ticket in for you to read. The question ID is: 59846434.
Hopefully this will explain all
Luke
Hopefully this will explain all
Luke
Message 2 of 3
(449 Views)
Re: Am I due a partial refund?
14-09-2012 6:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Luke,
Many thanks - it makes perfect sense.
Many thanks - it makes perfect sense.
Message 3 of 3
(449 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Am I due a partial refund?