Already tried to cancel BT Sport
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Already tried to cancel BT Sport
25-03-2020 10:52 AM
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I have tried to cancel BT Sport on the 8th March (Question #199765001) which was confirmed but I have now been charged again this month and I have noticed that it is still active.
Can you please cancel this now and look into refunding the payment which was wrongly taken?
I have used the forum rather than tie up your already busy phone lines.
Thank you.
Re: Already tried to cancel BT Sport
25-03-2020 8:48 PM
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Other customers posting after mine appear to be getting listened to.
Re: Already tried to cancel BT Sport
26-03-2020 11:03 AM
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Still no reply.
So I've now raised a ticket with the support team.
Re: Already tried to cancel BT Sport
02-04-2020 3:58 PM
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Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050.... As soon as things change we’ll be in touch.
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