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Almost 2018 and Plusnet can't take payments online!

W130SN
Newbie
Posts: 2
Registered: 11-11-2017

Almost 2018 and Plusnet can't take payments online!

I find it amazing that an Internet Company like Plusnet has no facility to take online payments.

I have been trying to pay my final bill and find it is not possible to pay online. This, in my opinion, is quite frankly ridiculous.

I have been a very happy Plusnet customer until it was time to leave and get a better deal.

Now I have been told that my account has been closed 2 days ago and passed on to debt collectors for £16.32

Seriously disappointed in Plusnet and I can see from scanning the forum that I am not the only one.

Request that somebody from Customer Service contacts me via EMAIL to get this matter closed satisfactorily.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 8,965
Thanks: 2,822
Fixes: 444
Registered: 21-04-2017

Re: Almost 2018 and Plusnet can't take payments online!

Hi there.

I'm sorry that final bills can't be paid online.

 

Now I have been told that my account has been closed 2 days ago and passed on to debt collectors for £16.32

I'd recommend waiting for the collections agency to contact you.

Sorry for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team