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Aligning my package discount with my LR saver?

Steevo
Grafter
Posts: 418
Registered: ‎17-01-2013

Aligning my package discount with my LR saver?

‎06-01-2014 5:52 PM

Please could somebody help me align the two. My contract is soon up for renewal, and if I stay with PlusNet I'd like my LR saver to be aligned with my BB/calls package discount as currently they are a month apart due to PlusNet billing issues when I renewed last year.
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epickering
Newbie
Posts: 6
Registered: ‎07-12-2011

Re: Aligning my package discount with my LR saver?

‎06-01-2014 7:20 PM

Hi Steevo.
Have you raised a query to us with a Question/Ticket reference number that I can look at for you?
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Steevo
Grafter
Posts: 418
Registered: ‎17-01-2013

Re: Aligning my package discount with my LR saver?

‎06-01-2014 8:37 PM

No I haven't. Having previously raised tickets I find they are a very slow way of getting a reply and I normally need to wait 48 hrs. My "ticket allocation" is also currently full and i'm unable to open more.
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