Additional call charges for calls that I have no knowledge of
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28-10-2019 2:44 PM
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I was given a new account a month ago in order for Plusnet to expedite a change in my broadband service. I have just received the first bill and it has an item on it of "Additional Call Charges" (see attachment) that I did not accrue by making calls.
There are no calls showing in this new account and the old one has been closed so that I have no way of knowing what calls I was supposed to have made.
I would appreciate an explanation of this .
Thanks
Dave
Fixed! Go to the fix.
Re: Additional call charges for calls that I have no knowledge of
28-10-2019 9:46 PM
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29-10-2019 7:20 AM
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Thank you for your prompt and helpful response
Dave
Re: Additional call charges for calls that I have no knowledge of
29-10-2019 3:45 PM
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