Adding call package - product changer prices differ from expected
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Adding call package - product changer prices differ from expected
15-05-2017 7:30 PM
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I recently switched to Plusnet and now want to add the £8 Unlimited UK & Mobile calls phone package to my account, so I went to product change in the member centre to do this but the prices didn't add up so I didn't finish it.
I'm currently on line rental and Unlimited Fibre broadband.
The broadband package being 12 months at £12.01 increasing to £19.99 after 12 months.
The issue is the product changer shows my broadband to be £19.99 both on my current package and on the new package and so gives me a new monthly price of £45.98 when I was expecting it to show £38.
I obviously don't want to add the phone package if that is then going to screw up my broadband price discount.
Is it just a case of the product changer being wrong in what it shows with the broadband prices or will adding the call package actually change my broadband package price as well?
Re: Adding call package - product changer prices differ from expected
15-05-2017 8:43 PM
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You'll keep the discounts you have in place if you choose to change the call plan package
Re: Adding call package - product changer prices differ from expected
16-05-2017 4:34 PM
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Thank you, that sorts that out
Another question now, I signed up via quidco, will changing the call plan or taking out value line rental saver interfere with quidco paying out?
Re: Adding call package - product changer prices differ from expected
16-05-2017 4:51 PM
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- Re: Adding call package - product changer prices d...