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Activation Date

ramsey123
Newbie
Posts: 2
Registered: ‎04-07-2011

Activation Date

Hi, I hade a text on my mobile saying that my Broadband will be complete on the 8th July but on my account on here it says the 9th, just wondering whitch date it will be put on.
5 REPLIES
grudkin
Grafter
Posts: 169
Registered: ‎30-03-2009

Re: Activation Date

Just from my experience but I would say the 8th, the 9th should be when BT Wholesale notify plusnet that work is complete at the very latest.
I could be wrong! but that has been my experience so far with my own activation over two years ago and a recent upgrade to ADSL2+ also with referrals too!
Welcome to Plusnet BTW
Superuser
Superuser
Posts: 9,924
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: Activation Date

Yep, the work at the exchange will be done sometime on 8th July - but that covers up to 23:59. Admin work has to be done after that to route the circuit to Plusnet's door which might not be completed until 9th July. Plusnet are notified of completion after that.
However there's a good chance that things will be complete by mid afternoon on 8th July.
David
Moderator
Moderator
Posts: 27,333
Thanks: 1,892
Fixes: 173
Registered: ‎14-04-2007

Re: Activation Date

Welcome to the forum ramsey123.
I hope all goes well for you. Smiley

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

Community Gaffer
Community Gaffer
Posts: 17,680
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Activation Date

Looks like it's now activated and you've got an ongoing connection. Welcome to Plusnet and the Community.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
ramsey123
Newbie
Posts: 2
Registered: ‎04-07-2011

Re: Activation Date

on and running good, many Thanks  Smiley