Activation Charge
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Activation Charge
Activation Charge
07-10-2010 1:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have I misunderstood?
Re: Activation Charge
07-10-2010 2:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Activation Charge
07-10-2010 2:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Funny thing is that at the start of the process Activation (there is a box showing charges on the right of the screen) is shown as £25, then is changes to £0 and then it changes back to £25
Re: Activation Charge
08-10-2010 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Activation Charge
08-10-2010 5:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Activation Charge
08-10-2010 6:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Activation Charge
08-10-2010 6:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you are willing to stay for 12months, you get it written off.
Ex-Broadband Service Manager
Re: Activation Charge
09-10-2010 12:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Both my friends are staying for 12 months and neither of them had an option to not have an activation fee
Re: Activation Charge
09-10-2010 12:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Activation Charge
09-10-2010 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I tried it as as a new customer and also as a "Switching to Plusnet" customer
What steps did you follow to get your screenshot?
Re: Activation Charge
09-10-2010 12:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ex-Broadband Service Manager
Re: Activation Charge
11-10-2010 9:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The broadband activation fee won't be chargable if:
- It's a migration from a non LLU ISP. (e.g. not from Orange, Talktalk, O2 LLU)
- or you take home phone with it.
Do you know who they were migrating from?
Ex-Broadband Service Manager
Re: Activation Charge
11-10-2010 10:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Activation Charge
11-10-2010 12:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Activation Charge
11-10-2010 3:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There is an activation charge unless you take Home Phone with us. There is a problem open right now where the sign up process sometimes incorrectly shows you a £0.00 charge for activation, hence my confusion!
That make sense now? Sorry for the confusion.
Ex-Broadband Service Manager
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Activation Charge