Account
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- Plusnet Community
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- Re: Account
Account
06-11-2018 11:03 PM
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Re: Account
07-11-2018 7:58 AM
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Re: Account
07-11-2018 8:56 AM
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Moderators Note
This topic has been moved from Broadband to My Account / Billing
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Account
07-11-2018 4:38 PM
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Hi @SharonB01,
Thanks for your post.
We're sincerely sorry to hear of the issues you've been experiencing both with your account being cancelled and with you not receiving a call to get your new account set up.
If you'd like to drop me a PM with a contact number and preferable time for a call, I'll get it arranged with our Customer Options Team. Fortunately, this is one of the few instances where we're actually able to arrange for a callback via this support channel.
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