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Account restricted

Nlvasey
Newbie
Posts: 1
Registered: ‎30-01-2023

Account restricted

Good morning I've paid my bill this morning had the confirmation email saying m restrictions should be lifted now the money has gone from my account so I'm guessing it was successful would someone look into his for me please
2 REPLIES 2
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: Account restricted

Sorry about that @Nlvasey, it can take up to 24 hours for the account to update. 

 

Having said that, I have sent a request off to get that removed quicker, which will be within 4 hours. 

 

Please get back in touch if you need anything else. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Baldrick1
Moderator
Moderator
Posts: 11,700
Thanks: 5,203
Fixes: 418
Registered: ‎30-06-2016

Re: Account restricted

Moderator's Note: This topic has been moved from Broadband to My Account/Billing

Moderator and Customer
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