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Account renewal

Crunch
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Posts: 1
Registered: ‎29-01-2021

Account renewal

My  account for broadband ( fibre extra) and phone expires at the end of March. Four days ago I got an email offering renewal at 26.99 a month. 

Tried to renew online, only to be told oops that offer is not available now. Offers a lower speed for 29 a month.

 

Phones are not being answered. Appalling service. I have been happy with PlusNet but they are going the right way to drive me away.