cancel
Showing results for 
Search instead for 
Did you mean: 

Account renewal

SWANECO
Grafter
Posts: 39
Thanks: 2
Registered: ‎27-07-2013

Account renewal

Hi,
My account BB + phone comes up for renewal shortly and I thought I would call and discuss the options available.
In general it has been good value apart from 4 weeks of BB problems, not Plusnet to blame I must say.
I think I must have rung the wrong number 08009176733 as I got stuck in a queue and after 15 minutes boredom set in and i rung off.
Is there an easier and quicker method?
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Account renewal

It might be worth checking the call wait times first, you'd also be best to call 0800 432 0200
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Account renewal

There's also 0330 123 9197 which will take you straight to our Customer Options Team.
SWANECO
Grafter
Posts: 39
Thanks: 2
Registered: ‎27-07-2013

Re: Account renewal

Hi,
many thanks for the replies I will follow your advice.