Account question
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Account question
05-06-2020 10:02 AM
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I have "been with" Plusnet since 2003. That being so, perhaps you will forgive me if I have forgotten many of the small print items of the contract, and these may have changed anyway. So can someone with responsibility in the Plusnet organisation please inform me:
1. How many domains can be hosted on an account such as mine, without incurring further charges?
(I current have two hosted - one is a dot com, one a dot co.uk.)
2. If I have capacity to host one more domain, where can I find a list of current registration and renewal costs, re. dot com, dot uk, and dot co.uk ?
Many thanks in advance!
KASpencer (Posted in another section, but no replies received)
Re: Account question
05-06-2020 10:46 AM
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Re: Account question
05-06-2020 5:14 PM
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Thanks for that.
Unfortunately, it doesn't really completely cover my question, because I do not know which historical situation applies to my account. So I'll give more details:
- I currently have two domains regietered and hosted with PlusNet, one dot com, and one dot co dot uk.
I pay registration and renewals for these but I have never paid hosting charges because hosting was and is
included with my account.
- I used to have three domains hosted, but I (intentionally) let one registration lapse because it was no longer relevant.
Interestingly, it is still tied to my account but no longer registered nor hosted.
I wish to register another domain in place of the lapsed domain, and I am assuming that my account will allow me to host it without further charge, as a replacement for the lapsed domain.
If you (or another agent, as appropriate) could possibly investigate my account type and confirm that if I register a new domain that it can be hosted with no charge, I'd be very grateful.
Many thanks
Kenneth Spencer
Re: Account question
05-06-2020 6:41 PM
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@kaspencer I'm afraid I'm just a customer like yourself and so have no access to your account. I just happen to have been around for a while and knew where to find some information on legacy domain hosting.
We need one of the Plusnet staff to come along and check your account details.
Re: Account question
06-06-2020 11:15 AM
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Thanks, @MisterW
I thought it would require a PlusNet operator, but I didn't whether or not you were such!
Let's hope someone passes this way soon.
All the best
Kenneth Spencer
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