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Account notice required
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Account notice required
04-01-2016 4:17 PM
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Hi first payment on account was 12/08/14.
When would I be OK to look at a new provider taking over my Broadband without any penalties from Plusnet ?
I cannot see an end date in My Account Details of the member centre, which seems strange.
When would I be OK to look at a new provider taking over my Broadband without any penalties from Plusnet ?
I cannot see an end date in My Account Details of the member centre, which seems strange.
Message 1 of 6
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Re: Account notice required
04-01-2016 4:20 PM
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http://community.plus.net/forum/index.php/topic,138494.msg1221931.html#msg1221931 is one way
the other is to look https://portal.plus.net/my.html?s=0&action=account_summary and see what it says for cancellation (not the £30 one)
the other is to look https://portal.plus.net/my.html?s=0&action=account_summary and see what it says for cancellation (not the £30 one)
Message 2 of 6
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Re: Account notice required
04-01-2016 4:30 PM
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Hi Oldjim
See the attachment. Is the outstanding amount to leave the £38.85 ??
If so will this reduce further if I keep my Plusnet connection for say 1 month longer ?
Thanks in advance.
Paul
See the attachment. Is the outstanding amount to leave the £38.85 ??
If so will this reduce further if I keep my Plusnet connection for say 1 month longer ?
Thanks in advance.
Paul
Message 3 of 6
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Re: Account notice required
04-01-2016 4:36 PM
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yes but only slowly as the cancellation charge is rather less than the monthly subscription
https://www.plus.net/info2/legal/price_guide.html?source=legals see table 1.11
https://www.plus.net/info2/legal/price_guide.html?source=legals see table 1.11
Message 4 of 6
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Re: Account notice required
04-01-2016 4:38 PM
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So if I wait until 12/02/16 there should be £0 cancellation charge as I will have seen out my 18 month contract ?
Thanks
Paul
Thanks
Paul
Message 5 of 6
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Re: Account notice required
05-01-2016 2:45 PM
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Message 6 of 6
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