Account needs closing, please
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Account needs closing, please
13-11-2014 2:00 PM
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Her phone was with BT and her broadband was transferred to Sky a few years ago (I had no knowledge of this as my brother organised it) and emails were never picked up.
Anyway, her account is still active and I would like it closed - one less thing for me to worry about.
Luckily I have Power of Attorney so should be a simple matter.
Could a member of the team let me know where to send a pdf copy of the PoA so that the account may be closed.
Thanks.
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 2:15 PM
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Re: Account needs closing, please
13-11-2014 2:17 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 4:42 PM
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I thought I'd reply here in case anyone else can help further as I sent an email with the PoA as a pdf to documents@plus.net as suggested but got the following error:
Quote A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 62.7.242.137 responded with: ** documents@plus.net 552:5.3.4 Message size exceeds fixed maximum message size This message was created automatically by mail delivery software on the server avasout05.
The pdf is only 11MB and I am using Outlook 2007 to send.
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 4:45 PM
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Re: Account needs closing, please
13-11-2014 4:49 PM
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The smallest I could get the zip file is just over 10 MB.
What's the maximum allowed and I could split into rar files and hope that someone at the other end would be able to combine them
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 4:56 PM
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Re: Account needs closing, please
13-11-2014 4:59 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 5:04 PM
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Alternatively PDF Compressor
Re: Account needs closing, please
13-11-2014 5:23 PM
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I have uploaded it to dropbox and sent a link and password.
Let's hope that suffices
Cheers.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 5:37 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Account needs closing, please
13-11-2014 5:41 PM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Account needs closing, please
13-11-2014 6:13 PM
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150dpi would probably be about right for what you needed which would give a much smaller file size.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Account needs closing, please
13-11-2014 9:18 PM
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The resultant jpgs were between 500 and 800KB.
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Re: Account needs closing, please
14-11-2014 2:47 PM
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I did ask for conformation that the file has been received.
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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