cancel
Showing results for 
Search instead for 
Did you mean: 

Account is always showing 'Unable to change service

simonrussell617
Just browsing
Posts: 1
Registered: ‎22-09-2021

Account is always showing 'Unable to change service

Hello 
One my account it keeps coming up with "You cannot make any changes to your account while there is a phone order in progress."
But there is no phone order in progress i havent requested any changes so this must be a bug with my account i hope this can be resolved 

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Account is always showing 'Unable to change service

Hiya @simonrussell617, thank you for getting in touch. I am sorry for the issues with your account and for  the inconvenience caused.

 

I have now made some amendments for you our side and this message should no longer appear.

 

Should you have any further queries, please just get back to us.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team