Account in joint name?

hillyfields123 · ‎16-09-2014

Is it possible to have a Plusnet account in joint name? My wife sometimes has to deal with the bills and past providers haven't been allowing of this.
Paul

PeeGee · ‎05-04-2009

Quote from: spraxyt
I suggest raising a ticket (otherwise known as asking a question) using the Help Assistant. I think https://www.plus.net/wizard/?p=wizard&page=22948&wizard_id=38 should be a suitable path to use (Customer Services -> Other). Once you've done that posting the ticket number here might help get it actioned more quickly.

Taken from a similar thread and actioned within a (working) day.

Plusnet FTTC (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link Archer VR600 modem-router.

jelv · ‎10-04-2007

The account holder can contact Plusnet and ask for someone to be recorded on the account as being authorised to deal with the account.

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

hillyfields123 · ‎16-09-2014

FAO of plusnet forum staff:
Ticket number is 93585334. I'd be really grateful if you'd be able to speed up the response time.
Thanks for your help guys.
Paul

adamwalker · ‎27-04-2007

I've just checked and can see that's already been picked up.

If this post resolved your issue please click the 'This fixed my problem' button

Adam Walker
Plusnet Help Team

Account in joint name?

Account in joint name?

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