cancel
Showing results for 
Search instead for 
Did you mean: 

Account in credit after leaving

travis798
Browser
Posts: 1
Registered: ‎19-04-2020

Account in credit after leaving

Hi 

 

I cancelled a broadband contract with Plusnet last month and the account is still in credit, when can I expect the sum to be refunded?

 

Thanks

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,940
Thanks: 624
Fixes: 175
Registered: ‎27-04-2007

Re: Account in credit after leaving

Hi there, when an account has been closed we automatically generate a final bill within about 30 days of the account being cancelled. If the account is credit at that point a refund will be put through for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team