Account has been deleted
Re: Account has been deleted
I'm so sorry about the situation we've left you in here. I've had a look through the account and will take time to dig further into why this happened in the first place as that's very concerning indeed.
I've double checked what steps we've taken to try and reactivate the account for you and can see the reasons why it's definitely not possible unfortunately.
Looking at what we could do to help here is I can arrange to get a new account set up for you and orders to reconnect broadband expedited, it looks like you might have decided to move over to another provider but do let me know if you change your mind for some reason.