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Account error message: An error has occurred You cannot make any changes to your account while...

Newbie
Posts: 3
Registered: ‎23-11-2020

Account error message: An error has occurred You cannot make any changes to your account while...

 

Hi - one for the Plusnet Help Team I think (posted here, as I has trouble getting through by phone).

I've got a problem with my account being locked for changes. I get the following error message: 

 

"You can't change your products for the moment, you already have a product change in progress"

 

I haven't made a product change for many many months, and would like to look at upgrading, and changing some details.

Please could you take a look and help?

Many thanks