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Account error message: An error has occurred You cannot make any changes to your account while ...

FIXED
stroker
Hooked
Posts: 7
Thanks: 2
Fixes: 1
Registered: ‎11-01-2021

Re: Account error message: An error has occurred You cannot make any changes to your account while .

Hi BigCol - I have had this problem and posted in this thread a while ago without success. It seems that nobody at Plusnet monitors this thread because it is marked as fixed. I suggest you start a new thread and hopefully someone will help you - good luck!

SilentMonkey9
Newbie
Posts: 2
Thanks: 1
Registered: ‎06-04-2021

Re: Account error message: An error has occurred You cannot make any changes to your account while .

Hi there

Hoping for a solution via the forums is a waste of time I'm afraid. I found that the only way to resolve this is to telephone the free customer services number. I think it's 0800 432 0200.

I got through to a very helpful chap in Sheffield and it was sorted out in a couple of days. He was very efficient and get me up to date with progress via email.

Good luck!

BigCol
Newbie
Posts: 2
Registered: ‎13-01-2021

Re: Account error message: An error has occurred You cannot make any changes to your account while .

Morning Stroker,

many thanks for taking time to respond and providing a heads-up.  I'll persist!

dvorak
Moderator
Moderator
Posts: 25,247
Thanks: 4,634
Fixes: 1,175
Registered: ‎11-01-2008

Re: Account error message: An error has occurred You cannot make any changes to your account while .


Moderators Note


Rather than adding to an existing thread it’s much better to start a new thread and put any relevant information in it.
This will help staff and other forum members to help you Smiley

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'