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Account display
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Account display
25-07-2013 1:02 PM
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I have just had a look at y Account, and cannot find the information I am looking for. I, this year, moved to FTTC and received a new modem too. I assume the earlier in the year dates displayed are actually when those two contracts started? It could be clearer with "Contract started" Then I see that there are some cancellation / termination charges, no query here, BUT when- if ever - do they cease? So the data I am seeking is how long are my contracts and when do they run to and when do [all] cancellation charges cease?
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Re: Account display
25-07-2013 1:05 PM
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Cessation charges never cease as they are charged when or if you cancel the connection - this isn't charged if you migrate using a recognised procedure
The router has a 12 month tie in and FTTC 18 months but looking at my account I don't see an obvious way of finding the time it runs out
The router has a 12 month tie in and FTTC 18 months but looking at my account I don't see an obvious way of finding the time it runs out
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Re: Account display
25-07-2013 1:24 PM
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Thanks Oldjim, as you cal also see, more information will be useful...
So, why can't we have that information please?
So, why can't we have that information please?
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Re: Account display
25-07-2013 2:17 PM
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Hi SGTE,
Is the information at https://portal.plus.net/my.html?action=account_summary not what you're looking for?
Is the information at https://portal.plus.net/my.html?action=account_summary not what you're looking for?
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