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Account/billing

Kitteniskg1
Interested
Posts: 1
Registered: ‎09-05-2020

Account/billing

Hello, I paid myy bill this month 3 days late, I just didn't see the dd, anyhow even after paying my bill I am now restricted and its causing upset please can this be resolved I mean I cannot even access your website to have the chance to solve this without help. I seem to get cut of quite regularly for alot of different reasons. Kelly burrill.
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dvorak
Moderator
Moderator
Posts: 28,505
Thanks: 6,298
Fixes: 1,459
Registered: ‎11-01-2008

Re: Account/billing


Moderators Note


This topic has been moved from ADSL Broadband to My Account/ Billing 

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If it fixed it click 'This fixed my problem'
EdWeasley
Rising Star
Posts: 122
Thanks: 7
Fixes: 3
Registered: ‎09-03-2020

Re: Account/billing

Hi @Kitteniskg1,

 

Thank you for taking your time to get in touch.

 

I am very sorry that you are having a problem with our service. I have forwarded this onto our debt management team to get this enabled as soon as possible, this should be enabled within 8 hours.

 

Kind regards,

 

Josh

 Josh Berriman
 Plusnet Help Team