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Account 'What Happens Next?' Incorrect
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Account 'What Happens Next?' Incorrect
18-09-2014 3:42 PM
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New customer here, not activated yet.
In my account is says this: "As you're paying by Direct Debit only, we'll progress your order once the Direct Debit instruction has been confirmed by your bank." Now the DD has been in place for a while now but now I'm wondering why it's still there.
I know that my engineer appointment is booked I'm just anticipating that this *might* cause a problem when it comes to activation or is this not the case?
Thanks in advance
Paul
In my account is says this: "As you're paying by Direct Debit only, we'll progress your order once the Direct Debit instruction has been confirmed by your bank." Now the DD has been in place for a while now but now I'm wondering why it's still there.
I know that my engineer appointment is booked I'm just anticipating that this *might* cause a problem when it comes to activation or is this not the case?
Thanks in advance
Paul
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Re: Account 'What Happens Next?' Incorrect
18-09-2014 4:52 PM
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Hi Paul,
I realised I forgot to mention this bit on the phone!
Your Direct Debit is showing as active and ready for instruction from our side. I'll update all systems accordingly.
I realised I forgot to mention this bit on the phone!
Your Direct Debit is showing as active and ready for instruction from our side. I'll update all systems accordingly.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: Account 'What Happens Next?' Incorrect
18-09-2014 8:48 PM
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Thanks (yet again) Matty, you've been brilliant!
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