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Account Suspension

callumross19
Newbie
Posts: 1
Registered: 31-05-2016

Account Suspension

Hi, 

 

I'm going to be out my flat until August and was wondering if there was the possibility of suspending my account entirely until I'm back at home? I don't want to be paying for a service that I'm not going to be using

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,306
Thanks: 936
Fixes: 184
Registered: 25-03-2015

Re: Account Suspension

Unfortunately it's not possible for us to suspend or freeze billing on an account while you're not using the service.

 

Although you may not be using the service, we would still be charged the wholesale subscription by our suppliers.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team