Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Our low-cost broadband on its own
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
I'm going to be out my flat until August and was wondering if there was the possibility of suspending my account entirely until I'm back at home? I don't want to be paying for a service that I'm not going to be using
Unfortunately it's not possible for us to suspend or freeze billing on an account while you're not using the service.
Although you may not be using the service, we would still be charged the wholesale subscription by our suppliers.