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Account Summary is incomplete?

bugbear
Grafter
Posts: 30
Registered: ‎28-11-2013

Account Summary is incomplete?

I was trying to find my current account details (which phone package, broadband etc).
The best seems to be "account summary"
(My Account > Account Summary).
"The Account Summary lets you see all the products and services you've bought from PlusNet ."
But it doesn't.
It doesn't list my line rental. Where do I find which line rental
option I currently have?
BugBear
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Account Summary is incomplete?

agreed - this is a niggle of mine as well;
Anonymous
Not applicable

Re: Account Summary is incomplete?

Hi bugbear
Agreed it's not easy to find...  I think the easiest(!) way is to look on your latest invoice. Try My Account > Account details > View Transactions and then click on the latest invoice number.
Alan