Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
Unfortunately our account was a day late being paid this week, it should have been Monday but was paid on Tuesday. From yesterday we are getting -https://www.google.co.uk/search?q=failed.billing.plus.net - on some sites but no on all. Can someone contact me to get this sorted please.
I have waited over an hour on the phone to speak to customer services and your website appears to be down.
Go to the fix.
Hello there, thank you for reaching out.
Please be advised that restrictions can sometimes take up to 4 hours to be fully removed off an account once the bill has been paid.
Please let me know if you're still having issues. Thanks, Adam.