Account Question
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Account Question
21-01-2018 8:07 PM
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Please can someone let me know when I can cancel my account and how much notice I need to give.
Cheers
Paul S
Re: Account Question
21-01-2018 8:25 PM
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Moved to correct board.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Account Question
21-01-2018 8:29 PM
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You should be able to find your contract dates in the email you received when you signed up or in the member centre.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Account Question
22-01-2018 12:45 PM
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Hi there,
I would advise you contact our Customer Options Team to discuss it further as they will go through the cancellation process with you and when in your case would be best to give us notice.
Telephone number:
0800 013 2632 or 0330 123 9197 (Both free from a Plusnet Landline)
Opening Times:
08:00 - 20:00 Monday to Friday
09:00 - 19:00 Saturday
09:00 - 18:00 Sundays
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