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Account Ownership

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murkybeam
Newbie
Posts: 1
Registered: ‎31-07-2013

Account Ownership

HI,
some years ago I purchased a plusnet broadband package for a family member, so they could keep in contact with me while I was abroad.
Is there anyway I can now move ownership of the plusnet account from me to the family member so they can continue with the plusnet service they use?
I'd rather not have to close the account and start another...
Thanks for your time.
adieShockedrange removed all caps title as per link:rules
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,750
Thanks: 267
Fixes: 78
Registered: ‎27-04-2007

Re: Account Ownership

Hi there,
Assuming that the service is remaining in the same premises that should be possible, there's a few other factors involved here so I'd best advise giving our customer service team a quick call on 0800 432 0200.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team