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Account Details

bitemarx
Dabbler
Posts: 17
Registered: 17-09-2009

Account Details

I would like to find out whether I am on a monthly rolling contract or a 12/24 month contract. Also, how do I find out whether any fees would become applicable upon cancellation?
Thank You
3 REPLIES
Community Veteran
Posts: 4,847
Thanks: 121
Fixes: 24
Registered: 14-07-2009

Re: Account Details

Have a look here: https://portal.plus.net/my.html?s=0&action=account_summary ; (you'll need to log in).  In my case because I am on contract there is an entry that says £xxx (upon cancellation) which I presume would not be there if I were on a rolling contract.  There is also a broadband cessation charge of £30 shown but that only applies if I don't move to another broadband provider but cease the service completely.
bitemarx
Dabbler
Posts: 17
Registered: 17-09-2009

Re: Account Details

Thank you for your reply.
How do I find out the contract end date?
jim:quote
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Account Details

That is a bit more difficult
I suggest going here http://www.plus.net/info2/legal/price_guide.html and looking for the Early Termination charges - you should then be able to work out how many months you have left.