Left plusnet May 2025 and have found out that my account is still open with a "We're closing your account" message under the main banner. Wondering if thIs this normal and if the account actually gets closed.
If I was to rejoin plusnet would I be clasified as a new customer ?
This is normal - 'closing' accounts seems to stall at this point (online), but the PN system will see it as a closed account, and if you were to rejoin, yes, you would be seen as a new customer and have to open a new account.
