Account Closed - Needed to download invoices
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Account Closed - Needed to download invoices
20-11-2013 3:01 AM
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As per a previous topic I'm asking this on behalf of a relative who needed to download her plusnet invoices but as she has moved to another ISP her plusnet account has been closed. Could her access to invoices be temporarily re-enabled? If a moderator contacts me I'll send him or her the account username.
Re: Account Closed - Needed to download invoices
20-11-2013 8:54 AM
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[quote=http://community.plus.net/forum/index.php/topic,218.0.html]The forums are moderated by customers, namely; Jim (Oldjim), Adie (dvorak) and Dick (Strat). The moderators are not paid and volunteer their time freely. They do not get any special insight into what Plusnet are doing or when your ticket is going to be answered.
You need one of the Plusnet Digital Care team.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Account Closed - Needed to download invoices
20-11-2013 9:11 AM
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The account that is linked to your Forum account appears to be active and you should be able to log in and view your invoices.
Please let us know if we can of any further assistance.
Re: Account Closed - Needed to download invoices
20-11-2013 9:25 AM
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Quote from: NovEmBer I'm asking this on behalf of a relative
@NovEmBer
I suggest you send a PM to Chris
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Account Closed - Needed to download invoices
22-11-2013 3:55 PM
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Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Account Closed - Needed to download invoices
22-11-2013 4:15 PM
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Re: Account Closed - Needed to download invoices
22-11-2013 4:19 PM
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Re: Account Closed - Needed to download invoices
26-11-2013 8:17 PM
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Thanks
Phil
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Account Closed - Needed to download invoices
26-11-2013 8:38 PM
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