Account Billing
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Account Billing
31-01-2019 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would be most grateful if someone would take a look at my tickets #186160150 and #186928680 as there does not seem to be any movement from support on it as yet.
I would appreciate a timely response.
Many thanks.
Brian
Fixed! Go to the fix.
Re: Account Billing
31-01-2019 6:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Brian, I've responded to Ticket 186928680 for you and believe the issue should be resolved moving forward.
I do apologise for any inconvenience this has caused.
Re: Account Billing
31-01-2019 7:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks for your reply and refund.
I will keep an eye on my bank account over the next few days.
Brian
31-01-2019 7:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No problem Brian, please keep in mind it could take up to 10 working days, however if you've not got it by that point, by all means please do let us know so we can get that chased up for you.
Re: Account Billing
06-02-2019 7:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just to let you know that the refund has been successfully credited to my bank account,
Many thanks.
Brian
Re: Account Billing
06-02-2019 10:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page