Account Billing

[#1]

I would be most grateful if someone would take a look at my tickets #186160150 and #186928680  as there does not seem to be any movement from support on it as yet.

I would appreciate a timely response.

Many thanks.

Brian

[#2]

Hi Brian, I've responded to Ticket 186928680 for you and believe the issue should be resolved moving forward.

I do apologise for any inconvenience this has caused.

[#3]

@HarryB

Many thanks for your reply and refund.

I will keep an eye on my bank account over the next few days.

Brian

[#4 · Accepted solution]

No problem Brian, please keep in mind it could take up to 10 working days, however if you've not got it by that point, by all means please do let us know so we can get that chased up for you.

[#5]

@HarryB

Just to let you know that the refund has been successfully credited to my bank account,

Many thanks.

Brian

[#6]

Glad to hear that Brian, thanks for letting us know.