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Accounct canclled by plusnet not my self

Posts: 1
Registered: ‎23-12-2017

Accounct canclled by plusnet not my self

I signed new contract dec 2016 and i have now been told outstanding balance from Jan 2017 i need my service all ive recieved is stress and no help ive been told I owe nothing then I owe the stopped services and didn't even tell me as I say ive been tryin for help nobody phones back or they laugh at the situation and hang up
Plusnet Help Team
Plusnet Help Team
Posts: 18,634
Thanks: 6,153
Fixes: 1,019
Registered: ‎21-04-2017

Re: Accounct canclled by plusnet not my self

I'm sorry to hear about your experience. I can see your complaint is with our high level escalations team and your case handler will get back to you as soon as he can. Apologies for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team