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Accessing PlusNet Tickets

FIXED
John-Jay
Newbie
Posts: 2
Registered: ‎26-10-2018

Accessing PlusNet Tickets

Following a PhoneCall, to PlusNet this morning, I was sent a Link  (http://portal.plus.net/wizaed) to be able to view their response!

 

However, on opening that Link, there are NO Tickets, nor are there any Links to access Tickets!

 

What am I missing?

 

ps:- yesterday they sent myself actual details of a Ticket, but I can't find that either!

4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 11,505
Thanks: 5,116
Fixes: 413
Registered: ‎30-06-2016

Re: Accessing PlusNet Tickets

@John-Jay Welcome to the Community Forum.

It should be:

https://portal.plus.net/wizard/index.html

Edit.

I'm pretty sure that this used to work but having just tried it I see that on my account it just takes me to the home page. I can see open tickets by selecting the bell icon.

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Baldrick1
Moderator
Moderator
Posts: 11,505
Thanks: 5,116
Fixes: 413
Registered: ‎30-06-2016

Re: Accessing PlusNet Tickets

Fix

@John-Jay 

Try https://www.plus.net/wizard/?p=search

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If it fixed it,  help others - select 'This Fixed My Problem'

dvorak
Moderator
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Posts: 29,464
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Registered: ‎11-01-2008

Re: Accessing PlusNet Tickets


Moderators Note


This topic has been moved from Broadband to My Account / Billing

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If it fixed it click 'This fixed my problem'
John-Jay
Newbie
Posts: 2
Registered: ‎26-10-2018

Re: Accessing PlusNet Tickets

Hi, @Baldrick1,

 

Many thanks, that final Link sorted it!

 

Best regards,

J-J