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Absolutely appalled to have to do this

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Newbie
Posts: 1
Thanks: 1
Registered: ‎27-03-2020

Absolutely appalled to have to do this

My wife passed away last Friday 20th and the account was in her name. Are you really, seriously saying that the only way that I can change or cancel the account is to post this request into a publically-visible forum?

You are right up there with Mike Ashley in my opinion.

1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Absolutely appalled to have to do this

Hi @mmosselmans, we are ever so sorry for your loss.

If you could please send me a PM with the account username and your contact number so I can organise a call back.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team