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ANOTHER issue with billing new contract

FIXED
steveo3002
Dabbler
Posts: 20
Thanks: 1
Registered: ‎06-11-2018

ANOTHER issue with billing new contract

could someone look into this and contact me please via messages

i signed up for new deal starting 26/10  for 22.99  a month 

 

youve just emailed saying you are taking £8.98

 

please explain  

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,925
Thanks: 9,559
Fixes: 1,512
Registered: ‎21-04-2017

Re: ANOTHER issue with billing new contract

Fix

Hi @steveo3002

I'm sorry to see you feel your bill's wrong. 

I've dropped you an email with an explanation you can view by going Here.

I do hope this helps but let us know if you've got further queries.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
steveo3002
Dabbler
Posts: 20
Thanks: 1
Registered: ‎06-11-2018

Re: ANOTHER issue with billing new contract

thank you for explaining 

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,925
Thanks: 9,559
Fixes: 1,512
Registered: ‎21-04-2017

Re: ANOTHER issue with billing new contract

No problem @steveo3002 let me know if you've got any further queries.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet