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ADSL activated but still no internet

epinephelus
Newbie
Posts: 2
Registered: ‎01-11-2010

ADSL activated but still no internet

Finally after 39 days, the green ADSL light came on but i still canot connect to internet. Reading through other posts, i found that now the only thing missing is you click a button and allow my authentication. So please if this is possible can you make it, so i won't spent a 6th weekend without broadband.?
4 REPLIES 4
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,257
Thanks: 306
Fixes: 4
Registered: ‎04-04-2007

Re: ADSL activated but still no internet

Hi,
Welcome to the forum and welcome to Plusnet. I've clicked the button so you should be online in the next few minutes. You might need to reboot the router if it's been trying to connect since the ADSL light came on.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
epinephelus
Newbie
Posts: 2
Registered: ‎01-11-2010

Re: ADSL activated but still no internet

Thank tou very much. I am posting this through your network.  Smiley
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,257
Thanks: 306
Fixes: 4
Registered: ‎04-04-2007

Re: ADSL activated but still no internet

No problem, enjoy the weekend Smiley
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: ADSL activated but still no internet

got me wondering what your name was