Listeners are you out there? Do you feel the pain, the anguish, the torment?
Raise your voices one and all!
Lets try to ease the burden on the C.S. staff from having to deal with these issues so they can be able to deal with other problems people have, instead of having to do this for loads of customers each month!
I call on the management of Plusnet to light a fire under the seats of the people who designed the new system, to call them out for the trouble they are causing for the rest of the staff!
Listeners I must leave now, but continue the good fight..