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£95 Quidco Cashback Declined, please help solve this.

Tavos
Newbie
Posts: 1
Registered: ‎04-09-2017

£95 Quidco Cashback Declined, please help solve this.

I purchased my contract with plusnet through quidco back in june when the offer was available and much like many others i have had my £95 cashback declined, a claim was made in appeal to this and now it is just being ignored. I am disappointed how this and others have handled like this. If someone would help turn this situation around I would appreciated it.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: £95 Quidco Cashback Declined, please help solve this.

Sorry to hear your cashback has been declined

I've raised this with our marketing team now and we'll be in touch once we have more info

 

EDIT:

@Tavos

I've been advised that you need to raise a transaction query with the affiliate, and explain we're aware that some accounts were previously validated incorrectly. If you ask them to look into this a bit deeper they'll see we've approved it.

 

Sorry for the inconvenience caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet