9-month discount only applied for 8 months

[#1]

Hi Plusnet,
Could you please respond to ticket #88887228? I have not received a reply since raising it 4 days ago. There appears to be a disparity in the billing of my account with regards to the discount for my broadband plan under the terms of my contract.

[#2]

Hi cowabunga,
I've responded to Ticket: 88887228 for you. I hope this resolves the issue.