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£80 Quidco Cashback Declined

FIXED
hazza1984
Hooked
Posts: 9
Thanks: 1
Registered: ‎07-08-2017

Re: £80 Quidco Cashback Declined

Hello,

 

Can we get some closure here? 

 

Its been over 3 months from the order being placed.

 

Thanks

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: £80 Quidco Cashback Declined

Fix

Apologies for the delay. I've not heard back yet so I've chased this up.

As soon as I hear back I'll let you know.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: £80 Quidco Cashback Declined

3 Months with no resolution is not good!  I've raised a general case on the sluggishness of Cashback payments via the SU channel.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

hazza1984
Hooked
Posts: 9
Thanks: 1
Registered: ‎07-08-2017

Re: £80 Quidco Cashback Declined

Yeah it is a little bit disappointing.

 

I appreciate things can go wrong and the initial help here was good but it seems to have went a little too quiet just as i would have expected the payment to finally be made.

The fact my details had been checked and validated months ago I'm not entirely sure what the issue is now.

 

hazza1984
Hooked
Posts: 9
Thanks: 1
Registered: ‎07-08-2017

Re: £80 Quidco Cashback Declined

Just as i wrote my last message the £80 is now payable in my quidco account!

 

Thank you for your escalation.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: £80 Quidco Cashback Declined

Success! Apologies for the delay you've had.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet