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£75 voucher not

joeyoverdrive
Newbie
Posts: 2
Registered: ‎26-08-2022

£75 voucher not

Went live on the 15th July 2022, how long does it take for the £75 vouchers to come through. Havent received any emails from plusnet about it

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4 REPLIES 4
Baldrick1
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Re: £75 voucher not

Moderators Note

This topic has been moved from Broadband to My Account/Billing

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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: £75 voucher not

Hi there,

I've checked your account and can't see that you had signed up on a cashback offer. 

So I can investigate further, how did you sign up? Was it direct through our site or a 3rd party? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
joeyoverdrive
Newbie
Posts: 2
Registered: ‎26-08-2022

Re: £75 voucher not

Hi There, It was 3rd party , via Moneysavingexpert... It was a £75 rewardcard. I also seem to remember I had an online chat with one your plusnet colleagues to conform how the card worked.

thanks

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,533
Thanks: 10,211
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Registered: ‎21-04-2017

Re: £75 voucher not

Ah okay, I've taken another look and I've created a support ticket you can reply to by going Here which I hope helps! 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet