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£75 mastercard

Demoman
Newbie
Posts: 2
Registered: ‎01-06-2020

£75 mastercard

Hi

 My service started on 17/05/2020 but I still have not received an e-mail re the £75 mastercard cashback that was promised on signing up, have seen a lot of complaints on the forum regarding this. I wonder if some of the staff can enlighten me on the hold up, I wouldn't hesitate to use resolver or Which as I am a member.

Demoman

2 REPLIES 2
EdWeasley
Plusnet Help Team
Plusnet Help Team
Posts: 122
Thanks: 7
Fixes: 3
Registered: ‎09-03-2020

Re: £75 mastercard

Hi @Demoman,

 

Thank you for taking your time to get in touch.

 

I am very sorry that you are having a problem with our service. I have claimed this for you and it will be sent to your address in the next 30 days.

 

Kind regards,

 

Josh

 Josh Berriman
 Plusnet Help Team
Demoman
Newbie
Posts: 2
Registered: ‎01-06-2020

Re: £75 mastercard

Hi Josh

Many thanks for your prompt reply, and I look forward to receiving it.

Thanks again

Demoman.