My service started on 17/05/2020 but I still have not received an e-mail re the £75 mastercard cashback that was promised on signing up, have seen a lot of complaints on the forum regarding this. I wonder if some of the staff can enlighten me on the hold up, I wouldn't hesitate to use resolver or Which as I am a member.
Re: £75 mastercard
Thank you for taking your time to get in touch.
I am very sorry that you are having a problem with our service. I have claimed this for you and it will be sent to your address in the next 30 days.