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£75 cashback

ImpPhil
Browser
Posts: 2
Registered: ‎22-12-2019

£75 cashback

Hi,

 

I haven't received my email like many other people.

A fix would be appreciated.

 

Thanks,

Phil

 

5 REPLIES 5
ringring
Hooked
Posts: 9
Thanks: 2
Registered: ‎24-11-2019

Re: £75 cashback

I'm still waiting too.

Seems like quite a few people are affected.

 

ringring

abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: £75 cashback

Hi @ImpPhil, thanks for getting in touch. From checking our records it looks like an email was sent on 23/12/2019 to claim your reward. Could you please confirm if you've checked your spam/jink folder.

 

Hi @ringring, could you please PM your account username and we can take a look into this for you.

 

Thanks

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
ImpPhil
Browser
Posts: 2
Registered: ‎22-12-2019

Re: £75 cashback

Hi, yes thanks, received the email now.

StockportLady
Just browsing
Posts: 1
Registered: ‎25-12-2019

Re: £75 cashback

Hi,

 

My account started last month but I haven't received the cash back email either. Please can you look into this?

 

Many thanks

 

StockportLady

TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,475
Thanks: 369
Fixes: 123
Registered: ‎26-03-2018

Re: £75 cashback

Hi @StockportLady,

I've taken a look into your account today and I've raised a ticket in response. This can be viewed here.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team