£75 cashback
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- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- £75 cashback
£75 cashback
22-12-2019 10:31 AM
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Hi,
I haven't received my email like many other people.
A fix would be appreciated.
Thanks,
Phil
Re: £75 cashback
22-12-2019 3:10 PM
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I'm still waiting too.
Seems like quite a few people are affected.
ringring
Re: £75 cashback
24-12-2019 5:04 PM
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Hi @ImpPhil, thanks for getting in touch. From checking our records it looks like an email was sent on 23/12/2019 to claim your reward. Could you please confirm if you've checked your spam/jink folder.
Hi @ringring, could you please PM your account username and we can take a look into this for you.
Thanks
Re: £75 cashback
24-12-2019 5:17 PM
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Hi, yes thanks, received the email now.
Re: £75 cashback
25-12-2019 11:32 AM
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Hi,
My account started last month but I haven't received the cash back email either. Please can you look into this?
Many thanks
StockportLady
Re: £75 cashback
27-12-2019 5:48 PM
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Hi @StockportLady,
I've taken a look into your account today and I've raised a ticket in response. This can be viewed here.
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